Terms of Service

These Terms of Service ("Terms") govern your use of IntelliX Solutions' services, products, websites, and software platforms ("Services"). By signing a project agreement, placing an order, or accessing any IntelliX platform, you ("Client" or "User") agree to be bound by these Terms.

IntelliX Solutions ("we", "us", "our") reserves the right to update these Terms at any time. Continued use of our Services after changes constitutes acceptance of the revised Terms.

IntelliX Solutions provides custom software development, ERP solutions, SaaS platform development, mobile application development, cybersecurity audits, AI automation, and related IT consulting services.

The specific scope, deliverables, timelines, and pricing for each engagement are defined in a separate Project Agreement or Statement of Work ("SOW") signed by both parties. In the event of conflict between these Terms and a signed SOW, the SOW shall prevail.

Delivery timelines are estimates based on the agreed scope. Delays caused by client-side factors — including late content delivery, delayed feedback, scope changes, or unavailability of key stakeholders — are not attributable to IntelliX Solutions and may result in revised timelines.

We follow an iterative delivery model. Clients are expected to review and provide feedback at each milestone. Silence for more than 10 business days at a milestone stage will be treated as approval to proceed.

A maximum of two revision rounds per milestone is included unless otherwise agreed. Additional revisions may be billed at our standard hourly rate.

Payment schedules are defined in the project SOW. Unless otherwise agreed, standard payment milestones are: 40% advance on project commencement, 30% at mid-project delivery, and 30% on final delivery.

Invoices are due within 7 business days of issuance. Late payments beyond 15 days may incur an interest charge of 1.5% per month on the outstanding amount.

IntelliX Solutions reserves the right to pause or terminate active work if payments are overdue beyond 30 days, without liability for delays caused by such a pause.

All prices are exclusive of applicable taxes (GST or otherwise) unless explicitly stated. Taxes will be added as per prevailing regulations.

Upon receipt of full payment for a project, the client receives a perpetual, non-exclusive licence to use the delivered software. Full ownership and source code rights transfer only if explicitly stated in the SOW as a "source code delivery" engagement.

IntelliX Solutions retains ownership of all underlying frameworks, libraries, boilerplate code, and reusable components developed during the project, unless a full IP assignment is agreed upon and paid for separately.

Third-party open-source components used in projects are governed by their respective licences. Clients are responsible for complying with those licences in their use of the delivered software.

IntelliX Solutions may reference the project in its portfolio and marketing materials unless the client requests confidentiality in writing.

You agree not to use IntelliX-developed software or platforms to:

• Violate any applicable law or regulation
• Distribute malware, engage in phishing, or conduct unauthorised access to systems
• Infringe the intellectual property rights of any third party
• Transmit unsolicited bulk communications (spam)
• Store or process data in violation of applicable data protection laws

Violation of acceptable use policies may result in immediate suspension of services without refund.

Both parties agree to keep confidential any proprietary information, business data, technical specifications, and trade secrets disclosed during the course of the engagement.

This obligation survives termination of the project for a period of three (3) years. Confidential information does not include information that is publicly known, independently developed, or disclosed with prior written consent.

IntelliX Solutions provides all software "as delivered" per the agreed specifications. We do not warrant uninterrupted, error-free operation beyond the warranty period defined in the SOW (typically 30–90 days post-launch).

To the maximum extent permitted by law, IntelliX Solutions' total liability for any claim arising from a project shall not exceed the total fees paid by the client for that specific project.

We shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, data, or business opportunity, even if advised of the possibility of such damages.

Either party may terminate a project engagement by providing 14 days' written notice. Upon termination, the client shall pay for all work completed up to the termination date, calculated on a pro-rata basis against the agreed project value.

IntelliX Solutions may terminate immediately and without notice in cases of non-payment, breach of these Terms, or conduct that creates legal or reputational risk for the company.

Deliverables completed and paid for prior to termination remain the property of the client subject to the IP terms above.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Jammu & Kashmir, India.

Both parties agree to attempt resolution of any dispute through good-faith negotiation before initiating legal proceedings.

For questions about these Terms, please contact us: